Community care licensing complaint poster. The poster must meet size requirements and be posted in the entrance to the facility. Learn how a complaint is submitted when needed. Effective October 1, 2018, the California Residential Care Facilities for the Elderly Complaint Poster is required for publicly and privately-operated licensed care facilities. To file a complaint regarding a state licensed community care facility, child care facility, or home care organization, visit our Complaint Hotline Page for contact information and more. To file a complaint regarding a state licensed community care facility, child care facility, or home care organization, call or contact us using the options below: Against whom I can file a complaint? As a patient, can I appeal against the decision? Can I involve my lawyers in the process of filing a complaint? Can I report any non-conformities in DHCC facilities? Do you need to meet me after I filed the complaint? How can I follow up with my complaint?. Adhering to these guidelines and featuring the “See Something, Say Something” posting, facilities will contribute to the overall well-being and security of their residents, and reinforce a commitment to responsive care and accountability. Formal complaints help ensure that potential violations in facilities are investigated and corrected. This video provides helpful answers to the following questions: What are some general categories that complaints fall under? How do I file a complaint about a child care provider or facility? The CCLD is also responsible for facility oversight and investigating Community Care Licensing complaints, which allege that a facility, facility licensee, or facility staff person is out of compliance with licensing standards. brp hkesdo adcq yrtnjgio fobe fnuh pzaq cyb bqyp sbkej